Assistant Librarian (User Services)

Role description

The purpose of the job is to make library and archive resources – and the information contained within them – available and accessible to researchers, internal customers and the general public. The post-holder is line managed by the Librarian at Museum of Freemasonry.

Prior knowledge of freemasonry is not required.

Key responsibilities:

  • Supervise the Reading Room facilities at Museum of Freemasonry, co-ordinating with the Librarian, Archivists and Front of House team
  • Support readers by identifying and or suggesting relevant resources
  • Invigilating the Reading Room to prevent theft of collection items and to ensure that resources are correctly handled to prevent damage
  • Collecting resources for readers and re-shelving them
  • Ensuring that all new readers are registered and are aware of the Reading Room rules
  • Administer and take payments for photocopying and scanning requests by readers, including the use of personal photography licenses
  • Copy and digitise resources
  • Manage and co-ordinate public enquiries coming into the Museum via email, ensuring that they are passed to the appropriate member of staff to answer
  • Answer written, emailed and telephone enquiries relating to the Library so they can be answered from material in the Library
  • Co-ordinate lodge and Provincial history enquiries, liaising with the Archives team when necessary
  • Answer family history enquiries
  • Provide background notes and other research support to the United Grand Lodge of England
  • Creating resources for the public such as, reading lists, website content, displays, talks etc.
  • Representing the Museum at occasional external events, such as family history events
  • Provide support to Front of House team when required
  • Deputise for the Librarian when appropriate
  • Perform other duties as required by management

Person specification:

(E) means Essential; (D) means Desirable


  • Educated to degree level/PG in a relevant library or information qualification (E)
  • Good degree in history, humanities or similar, or equivalent experience (D)


  • A minimum of 2 years’ experience of working in library or information environment (D)
  • Some knowledge of British history since 1700 would be an advantage (D)
  • Prior knowledge of freemasonry is not required


  • Excellent written and interpersonal communication skills (E)
  • Committed to a high level of customer care (E)
  • Good team working skills (E)
  • Flexibly and adaptability (E)
  • Good time management (E)
  • Good IT skills (E)
  • Research skills (E)
  • Physical ability to retrieve library books from book stacks (D)

Hours of work:

35 hours per week on a rota, to include regular weekends, with occasional bank holidays and evenings. The role will be subject to a 3 month probationary period.

Salary and benefits:

The salary is £28,000

Other benefits include

  • Health insurance
  • Membership of the United Grand Lodge of England’s contributory pension scheme
  • Option to join corporate gym membership scheme
  • Interest-free season ticket loan