Freemasons’ Hall and the museum have step-free access. The museum is on the first floor and all on one level with wide corridors and doorways. The wheelchair-accessible toilet is through some staff-only doors so please ask for help.

The museum is a quiet and friendly space and there are no loud noises or flashing lights.

Audio guides

You can rent audio guides in French, German, Italian, Japanese, Portuguese and Spanish. These guides are only relevant to the exhibits in the museum’s North Gallery.

Visual access

We have printed the museum’s information panels using standardised large text and colouring to make reading easier for the partially sighted.

Website

This website has been developed with accessibility in mind and considering the needs of a wide audience. We strive to achieve the AA (Double A) standard of the Web Content Accessibility Guidelines version 2.0 (WCAG).

The website relies on Cascading Style Sheets (CSS) to control presentation and layout that provides faster download times and improved searching. The website is responsive so it will flex to different screen resolutions.

Adobe® Acrobat® PDF Files

Some documents on this site are provided in PDF format. To view a PDF you need Acrobat Reader, which is free and available to download here.

This website is compatible with browser-reading software for the visually impaired.